The Bloj

Today’s One Paragraph Blog: Frankdensign (the 80-20 rule)

Posted on January 29th, 2008 by Chris.
Categories: Chris, Product Design, UI Design.

You probably have friends who use the internet. How much would you guess most of them use the buttons on the IE (or Firefox) toolbar?

Observation suggests a rule like this: For 80% of the users, only 20% of the buttons gets used (I, for one, never click anything under “Page”). There’s a great book that points this out quite nicely, but it doesn’t draw the thought to its conclusion. Perhaps there’s a place for ugly design that stitches together a haphazard mess of seemingly unrelated functions, knowing that most long term users will use their tunnel vision to filter out all but the most important functions to them.

TimGas: saying myspace and “design” within one sentance of each other
TimGas: is just asking for me to block you
Me: but it’s so true
Me: i don’t look at all the stuff on a mys**** page
TimGas: i’m feeling sick now
TimGas: brb, puking

0 comments.

Today’s Almost One Paragraph Blog: The Stall Point

Posted on January 23rd, 2008 by Chris.
Categories: Chris, Product Design, Programming.

How do you decide when to throw out your code/idea and sleep on it/do a rewrite?

Most people intuitively know when they’ve gotten stuck. Suddenly, after plowing through mountains of work, returns suddenly diminish dramatically. People who program late at night will recognize this phenomena; coding turns from an art to a masturbatory exercise in frustration. (This also comes up when doing late night work as a student, interestingly.)

The reason people can overlook the stall point is that it’s not one point. If we got pitched headlong into a freezing room, we’d be far less likely to leave the thermostat alone.

Being acutely sensitive to even the smallest amounts of frustration is a good way to pick up on incoming stall points.

Be intolerant of annoyances.

3 comments.

Reason iPhone is the best smartphone ever? No one else makes a smart phone.

Posted on December 28th, 2007 by Chris.
Categories: Business/The Software Industry, Chris, General/Misc., Product Design, Thinking Outside the WTF, UI Design.

(changed for readability)

Me: I hate windows mobile.
Tim: Why?
Me: In what universe do you get a smart phone that’s too smart to make calls with?
Tim: Yours must be defective, i’ve never had a problem with that.
Me: No, it’s not. I’ll explain.
Me: My mom got a palm treo 750.
Me: This should have incited my “ruh roh” response.
Me: somehow it didn’t.
Me: That was fine, even though she never uses mobile web
Me: but then, she got this plantronics headset
Tim: ruh roh
Me: and she was telling me how she couldn’t get the regular phone speaker to work anymore
Me: she disabled bluetooth
Me: but she could still only make calls with the headset
Tim: hmm
Me: soo, I removed the device from the partnership. Now, it still doesn’t work, bluetooth’s off, and when i call i don’t hear anything.
Tim: Did you check the volume?
Me: Furthermore, it requires some ridiculous YES I CHECKED THE VOLUMEFDSFDSF
Tim: and does speakerphone work
Me: –anyways, ridiculous passkey (no speakerphone doesn’t work)
Me: and without the pass key you couldn’t reattach the headset
Me: So now i couldn’t talk on the phone,
and couldn’t talk on the headset.
Me: ==with a palm treo and winmobile, you can do everything but make voice calls
Me: We called tech support
Me: They had us do a hard reset
Me: The lady’s basic explanation was “you have to think of the phone as a little computer. and just like your computer builds up cookies and stuff and slows down, your phone can also get cookies and slow down as well, so you need to turn it off regularly”
Me: (I congratulated myself on keeping a straight face through that one)
Me: but it seems to have worked
Tim: treos suck

Tim: the phone is clearly better than my old one
Tim: but the cpu sucks, and the screen configuration is retarded

Me: it’s totally unacceptable to have to whip out a stylus just to turn off the headset
Tim: there’s not a button on the headset?
Me: there is….it doesn’t work
Tim: my friend josh has a blackjack and bluetooth headset and has zero problems with it
Tim: it’s clearly the treo that sucks
Me: menu->cancel bluetooth
Me: so….go to the MENU menu
Tim: whaaa
Me: i want to find the idiot who dreamed that one up
Me: and give them their phone back
Me: with my fist
Me: the button on the headset hangs up
Tim: funny
Me: not when mom’s on a 2 year contract
Me: there are three buttons on the headset
Me: volume up, volume down
Me: and the “multifunction button”
Me: which i believe is mainly for hanging up